Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To be eligible for a return, the product must be unused, in its original condition, and with all original packaging.

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund or replacement. Approved refunds will be processed to your original payment method.

Please note: Return shipping costs may apply unless the item received was damaged, defective, or incorrect.

For return or refund requests, please contact By Nora Customer Support.